Fees
Fees for consultations are guided by recommendations from the Australian Psychological Society (APS) and the Australian Association of Occupational Therapists (AAOT), and vary from time to time. Individual sessions are 1 to 1½ hours for the first assessment session, and 1 hour per treatment session. Fees vary depending on the therapist you are seeing and your eligibility for Medicare rebates - please feel free to discuss fees with us. Fees for psychometric assessments and reports vary depending on the client’s needs.

Medicare and Private Health Funds
Medicare rebates are available to clients receiving psychological services with a Mental Health Care Plan from a GP, Psychiatrist or Paediatrician referral for up to 12 sessions per calendar year. Please consult you medical practitioner regarding this matter if required. Medicare rebates vary between $67 and $115 per individual session, which usually leaves a gap fee between $15 to $30 per session for clients to pay. Clinical Psychologists and Occupational Therapists at the clinic are recognised providers with Medicare and various private healthcare bodies.

If you are not eligible for Medicare rebates, you may still be able to claim from your Private Health Fund with the right level of cover (e.g., MBF, Medibank Private, St Luke’s Health etc.). Please contact us to find out more about our fees and your eligibility for rebates.

Broken Appointments
If you fail to keep your appointment without giving any notice, the full session will be charged. If you want to change or cancel an appointment, we require two full working days notice as a reasonable time to fill that slot. Cancellations can be made by phoning 6331 4664. If there is no answer, please leave a message.

Occasionally people are prevented from keeping an appointment because of sudden illness or unexpected emergencies. If this happens to you, please contact the clinic as soon as possible and the fee will be waived.

If you have any queries about the sessions or the service that you will receive, please feel free to contact the clinic to discuss. We can be contacted on 6331 4664. If we are unable to take your call, please leave a message and suitable time to return your call and we will endeavour to contact you then.