TERMS OF SERVICE
Our practice does not Bulk Bill and there is therefore a gap fee for therapy sessions.
Fees for a standard session will vary from $160 to $260, depending on the level of experience of the clinician you are seeing. If your service is eligible for a Medicare rebate, the gap fee will vary between $70 to $80 per 60 minute session.
Fees for psychometric assessments and reports vary depending on the level of assessment required - please feel free to discuss assessment fees with us.
We accept cash, EFTPOS, Mastercard & Visa.
Please note that payment is to be made on the day of service, except for approved Work Cover or insurance claims where the Insurer is billed directly.
Medicare rebates are available to clients receiving psychological services with a Mental Health Care Plan from a GP, Psychiatrist or Paediatrician referral for up to 10 sessions per calendar year. Due to the Covid-19 pandemic an additional 10 Medicare sessions per year are available for people who have used their initial 10 sessions with a Mental Health Care Plan. A new referral from your GP is required to access these rebates.
Medicare rebates vary between $87.45 and $128.40 per individual session.
W e are able to process your Medicare rebate for you on the day of your consultation, provided your bank details are registered with Medicare.
More information about the Medicare rebate initiative and eligible services is available here.
PRIVATE HEALTH FUNDS
If you are not eligible for Medicare rebates, you may still be able to claim from your Private Health Fund depending on your level of cover with the fund.
If you fail to keep your appointment without giving any notice, the full session will be charged. If you want to change or cancel an appointment, we require two full working days notice as a reasonable time to fill that slot.
If phoning, please leave a message with reception, or after hours, on the voicemail.
Occasionally people are prevented from keeping an appointment because of sudden illness or unexpected emergencies. If this happens to you, please contact the clinic as soon as possible to discuss your situation and to see how we can assist you.
If you have any queries about the sessions or the service that you will receive, please feel free to contact the clinic to discuss.
If we are unable to take your call, please leave a message and suitable time to return your call and we will endeavour to contact you then.